The Spotlight Cam comes with 30-day free trial of Ring’s cloud storage for recorded video. At the end of the period, you have the option of upgrading to one of a pair of Ring Protect plans: Protect Basic allows you to store, review, and share video for up to 60 days for $3 per month or $30 a year per camera. Protect Plus provides the same for unlimited Ring cameras—including the Ring Video Doorbell—and adds a lifetime warranty and discounts on Ring products for $10 per month or $100 a year.
For all the things that the Ring Alarm system does well, there are still some areas in which it can be improved. One of my biggest annoyances with the system is that there is an audible alert for when a contact sensor is opened, but there is no alert for when it's closed. I have a sensor on each of the three doors that lead into my house and while it's great to hear a noise that they've been opened, it would be awesome to hear a confirmation that they've been closed as well.
When it comes to integrating your home alarms with the rest of your smart home, both Nest and Ring offer the option to purchase extenders. It may take a bit of time to figure out if you need one, since the size, layout, and materials in your home can all make a difference in creating dead zones on your property. Nest’s extender will set you back $70, while Ring’s is just $25.
It would have been convenient to have a device like a key fob for the Ring Alarm, as running to find the keypad or navigating the app to turn off the alarm takes a few seconds too long, but one does not currently exist. However, arming and disarming the system is relatively straightforward. I just had to dig through the paper manual to figure out how to correctly enter my PIN to change modes.
Ring’s smart home security system does not include carbon monoxide monitoring. If you want to add this feature to your home, you can purchase either Ring’s Alarm Smoke and CO listener or First Alert’s Z-Wave Smoke/CO alarm. These are installed next to your current smoke alarms and will hear when either go off which triggers your security system and lets you know there is an emergency at home.
Most of my setup time was spent testing the position of the three contact sensors I received. The magnetic sensors consist of two parts. One part goes on a door or window frame, the other part goes opposite it so that when the door or window is opened, the magnetic connection is broken. If the two pieces aren't close enough, roughly half an inch, the sensor doesn't work.
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Also, Ring thinks it can do more than others in this space because of its overarching mission, which has focused much of its product development to date: Creating a so-called “Ring of security” that extends across the home and into the neighbourhood. Protect is a big part of that plan, because it deepens the relationship that Ring has with its customers, and allows it to gather data to help truly hone and personalize its alert system and monitoring services.
Ring also sells several cameras including the Ring Video Doorbell, the Video Doorbell 2, Ring Elite, and Video Doorbell Pro. They also sell a Floodlight Cam, Spotlight Cam, and two versions of their Stick Up Cam. Most of the cameras are geared toward outdoor use with the exception of Stick Up Cam Wired and Stick Up Cam Battery. The two cameras can be used indoors or outdoors.
Using a Family Account, you can share access with nine other people. However, Nest’s sharing feature is problematically one-size-fits-all. All members will have full control over your account, including all cameras and connected devices such as thermostats and smoke alarms. As an example, I gave my family access to a camera placed at my grandmother’s. They can now view the camera at my grandmother’s and also the camera at my house. There is no way to limit their access. Also, they can’t set their own notification preferences, so they either have to put up with all the notifications from my house, or I have to turn off my notifications.
I’ve settled on continuous video for my outdoor cameras too. Obviously, I use Nest for that. For indoor cameras, Arlo Q is also an option. For $9.99/month, you can add continuous cloud recording. SpotCam also has continuous cloud recording, but we haven’t tried it. Of course, there are other options where you store the footage locally, but then the trouble becomes finding usable footage when you need it!