Ring's mission is to reduce crime in neighborhoods by creating a Ring of Security around homes and communities with its suite of home security products. The Ring product line, along with the Ring Neighbors app, enable Ring to offer affordable, complete, proactive home and neighborhood security in a way no other company has before. In fact, one Los Angeles neighborhood saw a 55 percent decrease in home break-ins after Ring Doorbells were installed on just ten percent of homes. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.
The first step of installation involves simply plugging in the base station and hitting a pairing button on the back to start configuring the system via Bluetooth. The Ring app, which is getting a significant redesign to provide quick access to Ring Alarm and improve functionality for other Ring products, walks you through the entire setup process step-by-step, so it's hard to mess things up. Once the base station starts up, you can connect to your home network via either Wi-Fi or Ethernet, and I elected to use Wi-Fi to minimize wires.
All the components in the Ring Alarm system use Z-Wave Plus radios and support Z-Wave’s S2 security framework, but Harris told me there’s also a ZigBee radio onboard as well as some other surprises that aren’t discussed in the user manual. “You’ve got Wi-Fi, you’ve got LTE, you’ve got Z-Wave, you’ve got ZigBee….” Harris said. “I’m sure people will open it up and see there’s another radio in there that’s not turned on yet. There’s an awful lot going on in there.”
Do it yourself can be a really good option, but you need to make sure this is right for you before you jump in. There won’t be any technicians or professional installers to make sure everything is installed and working correctly. Ring does claim that the system is effortless to install but that obviously doesn’t guarantee that you won’t run into issues, especially if you don’t have experience with security systems. In this case, you just need to know yourself to know if this type of installation and maintenance is right for you. If you tend to hire out for most of your home projects, this extremely important project probably isn’t the one you want to start with trying on your own.
The Z-Wave range extender and the sensors in the kit are pre-paired with the base station, so you just need to enroll them into the app. Ring also sent me a couple of add-on door/window sensors so I could experience the full onboarding process. This simply involves scanning a QR code on the device, verifying that the PIN printed below the QR code matches what’s displayed in the app, and then pulling the battery tab.
The battery version of the camera can only use a battery. You can’t plug it in. According to Ring, the batteries should give you six months of life before needing to be recharged, but that wasn’t my experience. After testing the battery for three weeks, my battery level dropped from 100% to 47%. It was depleted before the two-month mark. If you plan to use a battery, I suggest buying two. As mentioned in the installation guide, Spotlight Cam ships with one battery, but it supports two. This configuration will improve your camera’s uptime. When one battery dies, you can charge it while battery two kicks-in to power your camera. Ring sells additional batteries for $29.
Installing the keypad was simply a matter of plugging it in and waiting a few seconds for it to be recognized. I gave it a name and a location, used the included mounting screws to hang the mounting plate on a wall, snapped the keypad into place, created an Access Code for arming and disarming the system, and was done. Installing the motion sensor was just as easy: I removed the battery tape and waited a few seconds for it to be added to the app. I gave it a location and a name, used the double-sided tape to mount it to a wall, and tested the sensor. To install the Z-Wave range extender, I plugged it into a wall outlet between the base station and the motion sensor (the farthest device from the base station), named it, and assigned it to a room. The entire installation took around 20 minutes.
A Ring home security system can get pricey, as you need to pay upfront for the devices. The plans are straightforward, so you won’t run into any confusion there. The low monthly cost of the plans makes the premium features accessible for any budget, especially if you only have one or two Ring devices. The real question is whether Ring offers enough value compared to the other systems on the market. If you’re willing to take a more DIY approach with installation and you don’t mind a lack of home automation features, then the Ring is a contender.
While having a couple of power/connection options already provides flexibility, there is even more flexibility thanks to accessories (sold separately). The first accessory is a Secure Mount that locks your device into place. Replacing the magnetic base, it helps prevent device theft. The second is the Stake Mount: Stick the mount into the ground or a potted plant to give Flex a hidden camera effect. Third is the Twist Mount, which can bend and wrap around an object so that you can hang it virtually anywhere. Canary suggests using it to place Flex on fixtures, railings, or even branches.
As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of t... See Full Bio
You will need robust wifi in your house to realize rings full potential/features, but thats true for ANY of its competitors. And for the mechanically challenged they make a plug and play wi fi extender (with a chime for the ring doorbell). NB rings monitoring fees are cheap and it’s hardware warranty very generous . Consider your all in costs over a ten year period -for me came out thousands of dollars less. Ring is owned by amazon so u know they will be there to honor warranty update software technical support etc this is such an easy purchase - no excuse for not having home security system anymore that you control and can customize, take with u when u move
I own and use 4 Ring devices at my primary and secondary home. Until last night, I have been very pleased with the product. Last night, we had a heavy storm at our second home and the electricity was off for a period of time. My Nest devices automatically reconnected to my wifi as soon as the power was reestablished; not so with the Ring devices. Ring required my to physically be close to the devices with my iPhone in hand to reestablish the connection. This is a serious flaw for users like myself and one that Ring needs to correct if I am going to continue using their product. The electricity, and thus the wifi, at our mountain home loses power several times a year. I don't want to travel 700 miles just to reconnect a Ring device or two.
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