Managing servers involves both time and money. Typically you may need full time staff, constant training to keep up with changing technology and often will focus more time managing your technology than your business. ForceOne practices a pro-active approach to maintain the overall health of each server in your company. Our support plans ensure that servers are functioning properly, protected, and secure against technology threats and disasters.
Our certified engineers can help maintain, manage, upgrade or migrate your critical business applications like Active Directory, Exchange Server, Sharepoint Server, Small Business Server, DHCP and DNS, File Server, WSUS, Backup Execution and Management, Database Management, and Linux Server Management.
We have various levels of services which are customized to your specific needs. We have outlined some of the commonly covered services.
Services:
- 24x7 proactive remote monitoring of connectivity and server services from our Network Operations Center (NOC)
- Monitor and collect data to trend Memory, CPU and Disk utilization
- Server log monitoring and proactive resolution
- Server security and user access control
- Operating system patch updates, anti-virus definition updates, etc.
- Weekly server maintenance tasks
- Scheduled server reboots
- Handling Email Servers, DNS Servers, Web Servers and Database servers
- Diagnostic analysis of critical system failure
- File server management
- Active Directory Management
- Server backup and restoration
- Server documentation
- Troubled ticket handling
Benefits:
- Improved uptime and productivity
- Allows more time to concentrate on core business activity
- Enhanced ability to adopt or migrate to new technologies
- 24x7 access to domain experts
- Implementation of ITIL process standards and industry best practices
- Cost savings by as much as 40% to 50%
Contact ForceOne for additional information or assistance.
